Frequently Asked Questions

No, we have set opening hours so you are free to visit us any time we are available. Every customer receives the same amount of care and attention, ensuring you have all you need to make an informed decision.

Picturesq is on a main road and parking is prohibited outside. There is  however a car park opposite (behind the coop, WA4 1JR) which is free. Also, there is street parking if you turn immediately right after the shop and turn down Powell Street.

Yes, all our consultations are free, and non-obligatory. We believe that choosing your frame should be fun, without any pressure. 

Yes, we love to frame objects as well as pictures. You will find examples in our gallery, but here are a few things we've framed over the years- RAF flight suit, cricket bat, puffer fish, antique boxing gloves, marathon medals, George Best match worn shirt, coral, teddies, dog collars, the list is endless. if you have a project that you have in mind, please let us know. We love a challenge.

Yes, we offer discounts for bulk orders. Please contact us for more information.

Our shop has a standard sized front door, with a very small step leading in. We are on hand to help with any access issues if needed, just give us a call or knock on the door. There is space in the shop for wheelchairs and we can supply a chair if needed. 

• Yes and No, everything we produce here is bespoke and tailored to your particular piece. We do not try to compete with supermarkets or furniture retail stores that mass produce often poor quality frames.
• We do however have off-cuts from lengths of frame previously used, and we offer these on a discount basis. They are cut to accommodate a standard photo(which can be printed here from your phone), with the choice of  mount colour and museum glass. They can be wall mounted or strutted to sit on a mantel piece. These are always in stock and there are a variety of styles for £29.

It depends. Our usual answer is 7-10 days, however more intricate jobs such as medals or oversized pieces can take longer. We could also turn a job around in hours if we had the appropriate materials in stock.

We accept cash, all major credit/debit cards including American Express and Apple pay/Google pay.

Unfortunately not. Our insurance would not cover us for any damage caused to your home, (eg drilling through a water pipe). We do supply sturdy fixings appropriate to your art work and hooks for your walls at no extra cost. 

Yes, we have access to a van for larger items we frame. We have hand delivered as far as Paris before! Picturesq can arrange local delivery for customers who may have difficulty getting their items home. Prints from our online shop can be mailed. However, due to the nature of picture frames and glass we do not send glazed framed pieces through couriers.

Yes, our gift vouchers can be for any amount as we print them here. They are backed onto card and presented in an envelope with a beautiful bow. They make great presents. These can be used for photo shoots, printing or framing.

Everything we do is focused on making our customers happy. So if something is not quite right, we will endeavour to make it right.

Yes, we have worked with numerous interior designers and continue to do so. We work with  businesses large and small, creating pieces for offices, showrooms and promotions. 

Yes, we repair existing frames where possible. There are options of regular, museum grade or mirror glass on site, however we can order more specialist glass if and when required.

• Here at Picturesq we use a variety of materials. The majority of our range is Natural wood with a vast amount of finishes and styles. We also have metal frames for a sturdy modern look, available in an abundance of profiles and colours. We do not use Plastic or poly-cor frames as we like to be as environmentally friendly as possible. Everything here is recycled and our frames are sourced from suppliers using sustainable manufacturing methods. 
• Our mount board comes in a range of colours, thickness and textures. We can point you in the direction of archival board if you're looking to preserve and protect your piece. 
• Our glass range includes regular float glass, museum grade glass and mirror glass. We can order specialist glass types on demand and also acrylic if required.

Yes. This is a question we hear a lot. Your Item will be safely stored  in our folder/ drawers and kept there until they are ready to be processed. Everything is done on site so your piece will not leave our secure premises. We understand that whether it be a cherished photograph or a masters work of art, to its owner, the value is immeasurable.

Over the years we've welcomed all kinds of people into our studio: students building their portfolios, businesses creating staff wall charts, product designers showcasing their work, professional photographers running family shoots, pet photography and modelling sessions. If you'd like to visit and see the space for yourself, please enquire. It's a highly versatile environment, designed to suit both amateurs and professionals alike.